Ziptape - Contact Us

The best driver for use with DJ Tracker is the NiceLabel driver. You can download it at the link below. Download the file, unzip, and run "PrnInst.exe". Just follow the prompts to install the driver.

www.dj-tracker.com

How do I get more label types/ styles ?

We can make a custom label template for you. Please contact us at 1-866-435-8247.

How can I get different reports other than what came with DJ-Tracker?

We can make a custom report for you. Please contact us at 1-866-435-8247. We will need a description of the information that you want in the report, what filters you need to be applied to the report, and how you want the report information sorted.

Labels/Tags

Where or how can I request a Custom Quote?

Download the following form, complete everything that applies to your quote request and fax to us at (480) 894-6255.

DJ Tags Custom Quote Website Form.doc

ZT-1300 Printer

What printer driver should I use with the ZT-1300 printer?

Please use the following drivers for the software applications listed below:

ZT-Label:

LPT

USB

Click Here

DJ-Tracker:

www.dj-tracker.com/printer.zip

www.seagullscientific.com

How to install the printer driver.

ZT-Label:

LPT - If you are using the Parallel cable over the LPT port, there is no diver to install.

USB - If you are using the USB cable, you will need to install the �USB Serial Driver� that is on the disk that came with the printer. Once the USB cable is connected from the PC to the printer, the PC will automatically detect the new device and begin the installation process.

Load the disk that came with the printer in PC, or download the driver from our website.
If you have downloaded the driver from our website, extract the zip file to a folder named �Ziptape ZT-1000 Series USB�.
Choose �Install from a list or specific location�. Click �Next�.
Choose the �Search for the best driver in these locations� radio button.
Check only �Include this location in the search�. Click Browse.
Locate the path for the driver �D:\USB Driver\Ziptape ZT-1000 Series USB� D:\ is the location of the CD drive. Or the �Ziptape ZT-1000 Series USB� folder that the zip file was extracted to. Click �Ok�.
Click �Next�.
You will get a window that tells you this dirver is not signed by Microsoft. Click �Continue Anyway�
Driver will install.
Choose �Finish� to complete the installation.

DJ-Tracker:

Download the driver from www.dj-tracker.com/printer.zip and extract to a folder labeled �DJTracker�. 1
Open folder �DJTracker�.
Run �PrnInst.exe� from folder �DJTracker�.
This will start the printer driver install wizard.
Click �Next� to begin the wizard.
Select �Ziptape ZT-1300� from the �Printers� list.
Click �Next�.
Enter in the �Printer name� field what you would like to name this printer or leave the default name of �Ziptape ZT-1300�.

Choose the port that this printer is connected to (USB COM port or LPT) from the �Available ports� list.

Choose �Finish� to install the printer.

How to load a roll of labels into my ZT-1300 printer.

Please refer to the label installation section of the user manual on the installation CD, or download the manual from the following link: ZT-1300 Manual.pdf

How to load a printer ribbon into my ZT-1300 printer.

Please refer to the ribbon intallation section of the user manual on the installation CD, or download the manual from the following link: ZT-1300 Manual.pdf

What software is compatible with the ZT-1300 printer?

Any software that communicates with the EZP printer language will work with the ZT-1300 printer.

ZT-Label is available for free on the CD that came with the printer. Also, you can download ZT-Label at the following link: www.djtags.com

DJ-Tracker is available at www.dj-tracker.com

Bartender is available at www.seagullscientific.com

Power indicator light not working when the printer is powered on.

Is the power connected?

Make sure the power supply is what came with the printer.
Make sure the power outlet supplies correct power voltage.
Make sure the power connector is plugged in correctly.

Power off the printer, wait 5 seconds then power on the �READY� LED light should turn green.

How to use the LED printer configuration settings.

Turn off the power first then press and hold the FEED button, while turn it back on. The �Ready� and �Status� LEDs will cycle through 6 sequences (READY LED will flash and STATUS LED will remain solid). Once the desired LED sequence is displayed release the �FEED� button. The printer will then execute the selected LED sequence. The LED sequence in detail:

Self-test mode:	(READY) Red (STATUS) Yellow
Auto-sensing mode:	(READY) Yellow (STATUS) Yellow
Dump mode:	(READY) Green (STATUS) Yellow
Direct Thermal Mode:	(READY) Red (STATUS) Red
Direct Thermal Mode:	(READY) Yellow (STATUS) Red
See-Through Sensor ON/OFF setting:	(READY) Green (STATUS) Red (The default setting is OFF)

This information is printed on the inside of the printer. For a more detailed description please refer to the user manual.

How to calibrate the printer to your labels.

Power off the printer first then press and hold the FEED button, while turning it back on. The �Ready� and �Status� LEDs will cycle through 6 sequences (READY LED will flash and STATUS LED will remain solid). Watch the �READY� and �STATUS� LED till they both become yellow. Once the �READY� and �STATUS� LED turn yellow release the �FEED� button. The printer will then execute the calibration command.
When the printer executes the calibration command, the labels will advance forward and retract back. It does this to detect the gap between labels then proceed detecting the length of labels. The printer then saves these settings.

Why does the paper feed continuously after calibrating the printer?

This might be a printer setup or configuration setting problem.

Verify that the gap sensor is directly under the printing area on the left side of the label (this is typically 1/4in from the left edge of the label liner).
Verify that the �See-Through Sensor� is set to OFF. (See �How to use the LED printer configuration settings.� FAQ)

What are the recommended settings for the printer driver?

You can change the properties by doing the following:

ZT-Label Settings:

Open a label file.
Go to File choose Label Setup.
Locate the section labeled �Paper Dimensions�
Enter height of the label in the �Paper Height� field.
Enter width of the label in the �Paper Width� field.
�Left Margin� and �Top Margin� set to a value of 0
Locate the section labeled �Paper Type�
Choose �Label with gap�
Locate the section labeled �Label with gap�
Enter the gap length in the �Gap Length� field
In the Label / Printer Setup window choose the Printer Setup tab.
Locate the field labeled �Darkness�
Set this value to 15
Locate the field labeled �Speed�
Set this value to 3
Locate the field labeled �Feed Paper to Desired Stop Position�
Set this value to 12 (mm)
Choose �Ok� to accept the settings.
Save your label file.

DJ-Tracker driver (NiceLabel 4 driver):

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the Printing Preferences button.
Choose the �Options� tab on this window.
Locate the field labeled �Settings�.
Set the �Darkness� value to 15.
Set the �Speed� value to 3.
Locate the field labeled �Paper Format�.
Set the value to �inches�.
Set the value to �Portrait�.
Locate the field labeled �Size�.
Set the �Width� value to 3.94.
Set the �Height� value to 2.76.

Godex driver:

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the �General� tab on this window.
Choose the Printing Preferences button.
Choose the �Stock� tab on this window.
Locate the �Media Settings� section.
Clear the �Use Current Printer Settings� check box.
Set �Print Method� to Direct Thermal.
Set �Media Type� to Labels with gaps.
Set �Label Gap� to 0.12in.

Ziptape driver (printer driver that is on the CD):

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the Printing Preferences button.
On the 'Options' tab, change darkness to 15
Click on the 'Advanced Setup' tab at the top
Make sure 'Direct Thermal' is checked
Change Paper Type to 'Labels with gap'
Click on the 'Other' button at the bottom right
Change 'Stop Position' to 0.5 (one half of an inch)

Printer does not respond after a print job is sent to the printer.

Check if the printer is powered on.
Check the cables on both PC and printer, and make sure they are connected correctly and securely.
Check if the �READY� LED on the printer is green.

If you are using the USB connection, you need to go through the following process:

For Windows XP users:

Click on the Start Menu
Right click on 'My Computer' and select 'Properties'
Click on the 'Hardware' tab at the top
Click on the 'Device Manager' button
Expand the 'Ports' section
Look for the 'USB Serial Port (COM x)'
Make note of the 'COM' number for the 'USB Serial Port'
Go to 'Printers and Faxes'
Right click on 'Ziptape ZT-1300' and select 'Properties'
Select the 'Ports' tab at the top
Make sure the port selected matches the 'COM' number you made note of earlier
Click 'OK'

For Windows Vista users:

Click on the Start Menu
Right click on 'Computer'
Select the 'Device Manger' like on the left
Expand the 'Ports' section
Look for the 'USB Serial Port (COM x)'
Make note of the 'COM' number for the 'USB Serial Port'
Go to 'Printers and Faxes'
Right click on 'Ziptape ZT-1300' and select 'Properties'
Select the 'Ports' tab at the top
Make sure the port selected matches the 'COM' number you made note of earlier
Click 'OK'

Why does the LED light turn red in the beginning /middle /end of a print job?

It is possible that the gap sensor is in the wrong position. Verify that the gap sensor is directly under the printing area on the left side of the label (this is typically 1/4in from the left edge of the label liner).
It is possible that the paper has run out. Verify that the printer has a roll labels loaded in the printer.

It is possible that the ribbon sensor is not reading the ribbon correctly. To bypass the ribbon sensor, set the printer to Direct Thermal mode:

Power off the printer first then press and hold the FEED button, while turning it back on. The �Ready� and �Status� LEDs will cycle through 6 sequences (READY LED will flash and STATUS LED will remain solid). Watch the �READY� and �STATUS� LED till they both become red. Once the �READY� and �STATUS� LED turn red release the �FEED� button.

The printer will then execute the command and print out that the printer is in Direct Thermal mode.

Are there more set up instructions available for the ZT1300 printer than the Quick Guide in the box?

Yes. There is a manual on the CD that came with the printer or you can download the manual: ZT-1300 Manual.pdf

How can I improve the print quality?

Print speed and print darkness, as well as the media type can all affect the print quality.
To adjust the print speed and print darkness:

ZT-Label Settings:

Open a label file.
Go to File choose Printer Setup In the Label / Printer Setup.
In the Label / Printer Setup window choose the Printer Setup tab.
Locate the field labeled �Darkness�
Set this value to 15
Locate the field labeled �Speed�
Set this value to 3
Choose �Ok� to accept the settings.
Save your label file.

DJ-Tracker driver (NiceLabel 4 driver):

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the Printing Preferences button.
Choose the �Options� tab on this window.
Locate the field labeled �Settings�.
Set the �Darkness� value to 15.
Set the �Speed� value to 3.

Ziptape driver (printer driver that is on the CD):

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the Printing Preferences button.
On the 'Options' tab, change darkness to 15

When printing, there's only partial content printed out.

Check if there is a label or printer ribbon adhered to the print head.

While printing, the printout skips to next label.

Check the setting of height and the gap length of label.

How do I get a label to advance or feed out after each label is printed?

The Stop Position controls how much of the labels are advanced after each print job. These settings are located in the Print Driver settings.

ZT-Label Settings:

Open a label file.
Go to File choose Printer Setup In the Label / Printer Setup.
In the Label / Printer Setup window choose the Printer Setup tab.
Locate the field labeled �Feed Paper to Desired Stop Position�
Enter into this field the height of 1 Tag. This measurement is usually in millimeters (mm).
Choose �Ok� to accept the settings.
Save your label file.

DJ-Tracker driver (NiceLabel 4 driver):

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the Printing Preferences button.
Choose the Advanced Setup tab on this window.
Locate the field labeled �Paper Feed�.
Adjust the value in �Paper Feed� to the height of 1 Tag. This measurement is usually in inches (in).

Godex driver:

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the Printing Preferences button.
Choose the �Stock� tab on this window
Locate the �Feed Options� section.
Clear the �Use Current Printer Settings� check box.
Adjust the �Stop Position� to the height of 1 Tag. This measurement is usually in inches (in).

Ziptape driver (printer driver that is on the CD):

Go to the Printers folder (usually located at Start button> Control Panel> Printers and Faxes(WinXP) or Start button> Settings> Printers(Win2000)).
Right click the printer for the ZT-1300 printer and choose Properties.
Choose the Printing Preferences button.
On the Print tab on this window locate the field labeled �Stop Position (mm)�.
Adjust the Stop Position to height of 1 Tag. This measurement is usually in millimeters (mm).

How do I choose the correct ribbon for my label printing?

Your ribbon must be compatible with your printer make/model and to the tag material you wish to print on.

General Tips

Check your printer specification requirements for ribbon requirements. Including the Maximum Outer Diameter (Max O.D.) and the maximum width that your printer can accept.
Check to see if your ribbon ink should be wound to the inside (Coated Side In) or wound to the outside (Coated Side Out).
Check the over all width of your tag from left side to right side including the backing. Your ribbon width should always be wider than your tag to protect your printers print head.
Check your tag material and printer ribbon to ensure they work well together.

I want to print in colors on my tags. How can I accomplish color printing?

Using an inkjet printer you can print in color on our barbell or square tag shapes. Also if you own a Thermal Transfer Printer such as our ZT1300 you can special order ribbons, in blue, red, green and even gold. Contact your vendor or a DJ Tags Sales representative at 1-888-435-8247, and ask about the JJT series of tags.

Where can I register for the ZT1300 Printer Warranty?

The ZT1300 Printer Warranty can be registered at: www.ziptape.com/printerwarranty

ZT-Label v1.03

Are there more instructions available for the ZT-Label software?

Yes. The Help document in the ZT-Label software has a lot of useful information. This document can be found by

How do I set up a label template in ZT-Label?

Open a ZT-Label.
Go to File choose �New�.
In the Label / Printer Setup window choose the Label Setup tab.
Locate the section labeled �Paper Dimensions�
Enter height of the label in the �Paper Height� field.
Enter width of the label in the �Paper Width� field.
�Left Margin� and �Top Margin� set to a value of 0
Locate the section labeled �Paper Type�
Choose �Label with gap�
Locate the section labeled �Label with gap�
Enter the gap length in the �Gap Length� field
In the Label / Printer Setup window choose the Printer Setup tab.
Locate the field labeled �Darkness�
Set this value to 15
Locate the field labeled �Speed�
Set this value to 3
Locate the field labeled �Feed Paper to Desired Stop Position�
Set this value to 12 (mm)
Choose �Ok� to accept the settings.
Save your label file.

How do I change the unit of measurements in ZT-Label?

Go to the Advance menu. Select Control and move down to Unit of Measurement to choose the preferred unit of measure.

How Do I connect the ZT-Label software to an Excel spreadsheet?

Open your Excel spreadsheet and highlight all the information.
Go to the Insert menu, select Name and then click on Define.
Type a name for your information (it can be anything), click ADD then click OK.
Save the file and close Excel.
Open ZT
Go to the Database menu and click on Direct Database Access.
Click on the button with three dots (�) and browse for your Excel spreadsheet, click Open. NOTE: You will have to change the Files of Type box to look for �Microsoft Excel *xls.�
Where it says �Table Name (Available),� select the name you defined back in step 2, then click on the arrow that points to the right. This should move the selected item to the �Table Name (Selected)� box. Click OK.
You should receive a message box that says �Database Connect OK.� Click OK.
To attach a text box to the database, click on the Win Text button and then click on the label.
In the Window Text Setup box, select Database under the Data Source section.
Select the column name from the drop

I need a language other than English for ZT-Label software. Where can I get it?

Simply go to the Advance tab at the top tool bar and drop down to Language. Choose between Spanish, French, German, Italian, Chinese and many more. Only ZT-Label will be affected - this option does not affect the help menu.